Privacy Policy

This Privacy Policy explains how UAQ Deals collects, uses, and protects your personal information when you use our website and mobile applications. We are committed to handling your data responsibly and keeping it secure.

We may collect the following information:

• Account details such as your name, email, and phone number.
• Delivery addresses and order history.
• Coin balance and loyalty activity.
• Messages you send us through contact or support forms.
• Basic technical data such as device and usage information.

We use your information to:

• Process and deliver your orders.
• Operate the coinback loyalty program.
• Provide customer support and respond to enquiries.
• Improve the Platform and personalize your experience.
• Send service updates and, where you have opted in, promotions.

We share necessary order information with the relevant local vendor and delivery partner so your order can be fulfilled. We do not sell your personal information. We may share data with service providers who help us operate the Platform, and where required by law.

You can control which notifications you receive — order updates, deals and promotions, wallet and coins, and support replies — from your account settings at any time.

We use industry-standard measures to protect your information. Sensitive items such as prescriptions are handled with additional care. No method of transmission or storage is completely secure, but we work continually to safeguard your data.

You may access, update, or request deletion of your personal information by contacting us. Note that some information may be retained where required for legal or operational reasons.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

For privacy questions or requests, contact us at uaqdeals@gmail.com or call +971 54 477 6967.